GENERAL TERMS & CONDITIONS
● All rates quoted in this website are net per person.
● All excursion rates mentioned above are based on S.I.C (Sharing Basis) and minimum two person.
● For private excursion please contact us.
● Children below 12 years old will get a 50% off from the adults rates. Infants is Free of charge until aged of 4 years old.
● Outdoor activities are not suitable for pregnant woman, child below 4 years old and person with physical disability or heart
● Please submit to us passport copy for permit application within seven (07) working days in advance for the visit of Royal
Belum state park.
● All above activities are subject to weather conditions.
● It is not guaranteed to spot the blooming Rafflesia due his long life cycle. Therefore it is subject of availability and guest luck.
Online bookings are sent directly to our reservation.
Contact Person : Ms. Ain, Mr. Nico & Ms. Liyana (Operation & reservation)
Office Number : +60 3 78657857
Belum Temenggor / Whatsapp line : +60 12 785 7580
Reservation : (FIT) firstname.lastname@example.org; (GIT) email@example.com;
Admin : firstname.lastname@example.org;
Info : email@example.com;
TERMS AND MODE OF PAYMENT
The deadline for deposit and payment are as follows:
● Full payment will be required within fifteen (15) working days upon client’s tour date;
● 50% of deposit to block the houseboat (non refundable deposit);
Payment to be made by debit or credit card, Paypal, cheque or bank transfer to: Bamboo Adventures Sdn Bhd
Please fax to us a copy of the bank-in slip / bank draft for our reference and record at RSVP OR ADMIN OFFICE:
CANCELLATION AND NO-SHOW CHARGES
● T&T – Notice given less than 07 days prior to scheduled arrival: 80% of total charges.
● HBO (Houseboat) – Notice given less than 30 days prior to scheduled arrival: 80% of total charges.
● T&T & HBO – Notice given less than 24 hours prior to scheduled arrival: 100% of total charges.
● No refund in part or full will be made after full payment received including no show on the date.
EXCLUSION OF LIABILITY
Bamboo Adventures Sdn Bhd will not be held liable or responsible for loss property, damage, or personal injury, including death.
Thank you and kind regards.